Return Policy

Like many retailers, we guarantee our products; if an item hasn't met your expectations, you can return it to us. Unlike most retailers, we also guarantee the product selection advice offered through our website and staff; so if an item you've purchased based on this advice turns out to be unsuitable, you can send it back. In either case, simply return the item for exchange, refund, repair, or credit.

If you have any questions about our guarantee, please email us at nsr@nationalswine.com, or call us at 1-765-463-9534.

Returns and Exchanges

Returns and exchanges can be made by mail. Please call Jessica Goyette if you wish to return or cancel an order placed online.

Returning by mail

• Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Insuring your return allows you to track your parcel with the US Postal Service.
  Please note that we cannot accept CODs or courier deliveries.
• Outside the US: Ship goods prepaid, by insured ground shipping. To avoid unnecessary delays, please write "U.S. Goods returning" on the outside of the package.

If you are requesting an exchange, please remember to include sufficient payment for the return postage. Where applicable, please contact your local customs office for information about any taxes or duties that may be assessed on a return shipment.

Mailing address: National Swine Registry, 2639 Yeager Road, West Lafayette, IN 47906, USA